When a performance deficiency is observed during a drill or incident, what steps should a Fire Officer I take?

• A. Document the deficiency, provide timely feedback, offer coaching and training, and follow department policy for corrective action.
• B. Ignore the deficiency to avoid confrontation.
• C. Publicly reprimand the member during the drill.
• D. Document the deficiency only and take no further action.

Answer: (A)